Dold AG Privacy Statement

Last updated in February 2025

Thank you for visiting our website and for your interest in the products and services of Dold AG.

1. Introduction

Here at Dold AG (hereinafter referred to as Dold), we endeavour to respect the privacy and security of our users, customers and suppliers, as well as their representatives, in accordance with the relevant data protection rules and regulations. This applies to all products, service customers, applications and websites provided by Dold, insofar as they act as data controllers.

2. Purpose of the Website

The website contains information about Dold, our products, solutions, services and career opportunities. On some pages there are special forms that interested visitors to the website can use to request further information about Dold products and services. Information in connection with the application portal is provided separately on the relevant page (Jobs) before registration.

3. Purpose of the Privacy Statement

Dold handles personal data in accordance with the applicable data protection laws. To this end, we have drawn up this privacy policy. It explains how we collect and process personal data when you (i) visit the site ( www.dold.ch ) or (ii) interact with us to use the services that Dold offers on the sites.

This Privacy Policy describes what personal data Dold collects when you use the Sites, how it is collected and how and for what purpose Dold uses this personal data, shares it with others or may disclose it to third parties. In this Privacy Policy, the term ‘personal data’ refers to any information relating to an identified or identifiable natural person (hereinafter ‘data subject’). This privacy policy is not necessarily a complete description of our data processing. It is possible that in certain situations other data protection declarations (general terms and conditions, conditions of participation or similar documents) may apply.

By using the pages, you agree that your personal data may be collected, used and passed on in accordance with this data protection declaration. If you do not agree to this privacy policy, please stop using our website.4 CopyrightThe information contained on the Dold AG website is made available to the public. Downloading or copying content, images, photos or other files does not transfer any rights to the content.The copyright and all other rights to content, images, photos or other files on the Dold AG website belong exclusively to Dold AG or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any elements.

4. How to Reach us

If you have any questions or suggestions concerning this privacy statement, your personal data or data security at Dold, you can reach us as follows:

Dold AG
Hertistrasse 4
CH-8304 Wallisellen
Phone: +41 (0)44 877 48 48

E-Mail: info@dold.ch

5. How we Collect and Process Personal Data

Dold treats personal data in accordance with applicable data protection laws. We may collect your personal data in the course of our business relationship, including when you use our sites.  When you submit information to Dold electronically (e.g. via an online contact form, by e-mail, by attending a training course, etc.), you may be asked to provide certain information, including but not limited to contact details, e.g. name, title, company, address, telephone number, e-mail address or industry.

You may also provide us with data about your device. Data of this type is in many cases considered personal data to which applicable data protection regulations apply. If you choose to withhold requested personal data, you may not be able to use certain areas or features of our site and your enquiry may not be answered.

When you use our website, certain technical and other information is automatically transmitted from your computer to us for operational and security purposes and logged by us (e.g. your network address, the type of browser you are using, the website from which you were redirected to our website). This is done for operational and security reasons and helps us to better understand the use of our website and to optimise content.

6. Purposes of Data Processing, Categories of Personal Data, Legal Basis

The following overview provides information on the purposes for which we process (use, store, share, etc.) personal data when you use our website and which categories of personal data are processed.

Collection of general information when you visit our website
Type and purpose of processing: When you access our website, information of a general nature is automatically collected. This information (server log files) is processed for the following purposes

• Ensuring a smooth connection to the website
• Ensuring the smooth use of our website
• Analysing system security and stability and for other administrative purposes

Recipients: Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period: The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.
Category of personal data: Type of web browser, operating system used, domain name of your internet service provider, your IP address and similar.
Provision prescribed or required: The provision of the aforementioned personal data is neither legally nor contractually required. However, without an IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies
Type and purpose of processing: We use cookies to ensure the technical functionality of our website. A cookie is a small text file that is stored on your end device when your browser accesses our website. If you visit our website again later, we can read these cookies again. Cookies are stored for different lengths of time. You can set your browser to accept cookies at any time, but this may result in our website no longer working properly. You can also delete cookies yourself at any time. If you do not do this, we can specify how long a cookie should be stored on your computer when it is saved. A distinction must be made here between so-called session cookies and persistent cookies. Session cookies are deleted from your browser when you leave our website or close the browser. Persistent cookies are stored for the duration we specify when they are saved. Dold uses functional cookies in order to be able to technically perform certain functions that you wish to use.

• Google Chrome
• Internet Explorer
• Firefox
• Safari

Contact form
Type and purpose of processing: The data you enter will be stored for the purpose of personalised communication with you. This requires you to provide a valid e-mail address and your name. This serves to assign the contact and the subsequent processing of your request. The provision of further data is optional.
Recipients: Recipients of the data may be processors.
Storage period: The data will be deleted as soon as it is no longer required for the purpose for which it was collected. If there is a contractual relationship, we are subject to the statutory retention periods and delete your data after these periods have expired.
Categories of personal data: E-mail address, first and last name, function, company address, telephone number The processing of data in the course of a training registration is based on the consent of the interested party. The processing of other forms of contact is based on a legitimate interest. If you contact us to enquire about an offer, the data entered in the contact form will be processed to carry out pre-contractual measures. The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with your name, email address and the reason for the enquiry.

Use of Google Analytics
Type and purpose of processing: This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter ‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in Ireland and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in Ireland and truncated there. On behalf of the operator of this website, Google will use the information to analyse your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purposes of data processing are to analyse the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further associated services are then to be provided.
Profiling: With the help of the Google Analytics tracking tool, the behaviour of visitors to the website can be evaluated and their interests analysed. A pseudonymised user profile is created for this purpose.
Recipient: The recipient of the data is Google as the processor. We have concluded the corresponding data processing agreement with Google for this purpose.
Storage period: The data is deleted as soon as it is no longer required for recording purposes.
Categories of personal data: IP address (truncated)
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions.
Revocation of consent: You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser add-on to deactivate Google Analytics

Use of Google Maps
Type and purpose of processing: We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter ‘Google’). This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
Recipient: When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
Storage period: We do not collect any personal data through the integration of Google Maps.
Categories of personal data: Dold does not collect any personal data through the integration of Google Maps. You can find more information about data processing by Google in the Google data protection information. You can also change your personal data protection settings there in the data protection centre. If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, you may only be able to use our website to a limited extent.
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Embedded Vimeo videos
Type and purpose of processing: We use the provider Vimeo, among others, to embed videos. Vimeo is operated by Vimeo, LLC, headquartered at 555 West 18th Street, New York, New York 10077.
The purpose of the application is the embedding and user-friendly presentation of videos and video sequences on our website. We use plugins from the provider. When you access the web pages of our website that are equipped with such a plugin, a connection to the Vimeo servers is established and the plugin is displayed. This tells the Vimeo servers which of our web pages you have visited. If you are logged in to Vimeo as a member, Vimeo assigns this information to your personal user account. When you use the plugin, e.g. by clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.
Categories of personal data: Dold does not collect any personal data through the integration of Vimeo videos. Further information on data processing and notes on data protection by Vimeo can be found at https://vimeo.com/privacy
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Applications via the rexx systems application system

Type and purpose of processing:

Applicants for job advertisements at Dold are referred to the online application system ‘rexx systems’ of the company rexx systems Headquarters, Süderstrasse 75-79, D-20097 Hamburg. Please note the data protection regulations of rexx systems. By using the external applicant management system, Dold can guarantee the confidential processing of your application documents.

Storage period:

The data will be deleted as soon as it is no longer required for the purpose of the application process. If a contractual relationship is established, we are subject to the statutory retention periods and delete your data after these periods have expired.

Presence in social media

Type and purpose of processing:

You can find us under online presences within social networks and platforms. We would like to use these presences to communicate with our customers, interested parties and users active there and to inform them about our services and our company in this way.

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)

http://instagram.com/about/legal/privacy

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland)

https://www.linkedin.com/legal/privacy-policy

Youtube/Google Firma Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

https://policies.google.com/privacy?hl=de&gl=de

The processing of the personal data of users active there is based on our legitimate interests in communicating and providing information to and with users. If users have given their consent to data processing within the framework of the respective social platform, the processing takes place on the basis of this consent.

If you visit one of our social media sites, we are jointly responsible with the operator of the social platform for the data processing operations triggered during this visit.

7. Automated Decision Making Including Profiling

We do not engage in either automated decision making or profiling.

Dold has no intention of collecting any data on the basis of automated processing operations to make decisions. Neither do we have any intention of processing your data automatically to evaluate certain aspects.

8. SSL Encryption

To ensure the security of your data during transfer, Dold uses state-of-the-art encryption methods via HTTPS.

9. Your Rights

How do you get access to your personal data and how can you exercise your other rights?

Under applicable law, you may have some or all of the following rights in relation to your personal data. You can exercise these rights by sending your request to the following address: info@dold.ch

There you must provide your personal data and fulfil necessary requirements to verify your identity (e.g. by providing a copy of your identity card or driving licence). To protect your data, the request will be rejected if no unequivocal proof of identity can be provided.

Please note that DOLD may refuse requests that are excessive or constitute an abuse of the relevant law.

Please also note that some of these rights may be limited if DOLD has an overriding interest or legal obligation to continue processing your personal data.

a. Right of access and data portability
You have the right to obtain confirmation as to whether or not DOLD is processing personal data concerning you and, where that is the case, to obtain access to a copy of the personal data. For certain information, you also have the right to data portability.

b. Data accuracy: right to rectification and right to erasure
You have the possibility to have your personal data rectified or erased, provided that the applicable legal requirements are met. The right to erasure is subject to various exceptions, in particular in relation to personal data whose processing is necessary.

c. Restriction of data processing: right to restriction and right to object and withdraw consent
You have the right to object to the processing of your personal data and we will honour this objection, provided that we have no compelling legitimate grounds for processing your personal data. In connection with the processing of your personal data for direct marketing purposes, you have the right to object to processing at any time (unsubscribe link at the end of each newsletter).

d. Right to lodge a complaint with the competent supervisory authority
You have the right to lodge a complaint with the competent supervisory authority, in particular the data protection authority responsible for your place of residence or the lead supervisory authority for DOLD, namely: 

For Switzerland:
Fachstelle für Datenschutz
Kanton St. Gallen
Regierungsgebäude
9001 St. Gallen
Phone: +41 58 2291414
www.datenschutz.ch

10. Changes to our Data Protection Regulations

We reserve the right to adjust this privacy statement so that it always complies with current legal requirements, or to ensure changes in our services are reflected in the privacy statement. On your next visit to our website, the new privacy statement will then apply.